Prevention & Response Team

Zimmerman Services' Prevention and Response Team (PaRT) has the responsibility to support the Diocese to meet its legislative requirements and Church based obligations in the realm of child protection. PaRT supports parishes, the Catholic Schools Office, Catholic systemic schools, CatholicCare and the Chancery.

Mandate for PaRT

The Prevention and Response Team has a specific legislated mandate, derived from the following acts and associated regulations and statutory guidelines:

  • The Children and Young Persons (Care and Protection) Act 1998
  • The Ombudsman Act 1974 (Part 3A)
  • The Child Protection (Working with Children) Act 2012
  • The Crimes Act 1900

The Manager of Zimmerman Services is responsible for supporting the Bishop of Maitland-Newcastle in fulfilling his obligations as Head of Agency, imposed by Part 3A of the Ombudsman Act 1974 and ensuring the Diocese fulfils its obligations under other civil and canonical law.

The Manager of Zimmerman Services is delegated the 'day to day' responsibilities of the Head of Agency.


PaRT is subject to and assists the Diocese in implementing:

  • Towards Healing: Principles and procedures in responding to complaints of abuse against personnel of the Catholic Church in Australia (2010)
  • Integrity in Ministry: A Document of Principles and Standards for Catholic Clergy & Religious in Australia (2010)
  • Integrity in the Service of the Church: A Resource Document of Principles and Standards for Lay Workers in the Catholic Church in Australia (2011)

PaRT's Services

PaRT undertakes preventative and response functions, which includes the provision of the following services:-








involves the recording and analysis of concerns raised by members of the Diocese, ensuring that statutory authorities are advised of these concerns (where appropriate) and providing advice and support to the member of the Diocese to manage their particular situations in accordance with statutory obligations and Diocesan expectations.






conducting inquiries into allegations of abusive conduct or breaches of professional standards against children by Diocesan personnel at a standard commensurate with the seriousness of the allegations. Investigations conducted by PaRT are administrative 'work place' processes conducted at the civil standard.

Professional Services:





assisting schools prepare for accreditation and conducting the child protection component of the schools accreditation process, support for CatholicCare in its re-accreditation by the OCG as a designated agency able to provide out-of-home care and undertaking complaint assessment and resolution processes on behalf of Diocesan management.

Risk Management:





conducting risk assessments for potential and existing Diocesan personnel or children in receipt of a diocesan service and assisting in the management of individuals identified as posing an elevated risk. PaRT investigators will manage identified risks as part of their standard investigative procedures.







developing and delivering a range of child protection training to Diocesan personnel. This includes provision of the Diocese's core child protection training, the day long Introduction to Child Protection training over an annual schedule offered in multiple sites across Diocese; as well as specialised or tailored training for particular programmes or work sites within the Diocese.